.complaintsPage{min-height:100vh;background:var(--c);color:var(--i)}.complaintsHeader{max-width:1120px;margin:auto;padding:22px 28px}.complaintsIdentity{display:inline-flex;align-items:center;gap:12px;color:var(--n);text-decoration:none}.complaintsIdentity>span:last-child{display:flex;flex-direction:column;gap:4px}.complaintsIdentity b{font-size:14px}.complaintsIdentity small{color:#718487}.complaintsIdentity:focus-visible{outline:3px solid var(--t);outline-offset:5px;border-radius:8px}.complaintsHero{max-width:850px;margin:45px auto 25px;padding:0 24px;text-align:center}.complaintsHero h1{font-size:clamp(38px,5vw,66px);color:var(--n);margin:16px 0}.complaintsHero p{max-width:700px;margin:auto;color:#60777b;line-height:2}.complaintsWorkspace{width:min(900px,calc(100% - 32px));margin:36px auto 80px}.complaintsTabs{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:6px;background:#e3ebe7;border-radius:17px;margin-bottom:18px}.complaintsTabs button{min-height:48px;border:0;border-radius:12px;background:transparent;color:#5f7579;font-weight:900;cursor:pointer}.complaintsTabs button.active{background:#fff;color:var(--t);box-shadow:0 5px 18px #173c3214}.complaintForm,.lookupCard{background:#fff;border:1px solid #dbe5e0;border-radius:27px;padding:30px;box-shadow:0 25px 65px #153f3420}.requestType{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:24px}.requestType label{position:relative;cursor:pointer}.requestType input{position:absolute;opacity:0}.requestType span{display:flex;flex-direction:column;gap:7px;min-height:90px;padding:18px;border:2px solid #dbe5e0;border-radius:17px;background:#fafcfb}.requestType b{color:var(--n);font-size:16px}.requestType small{color:#74878a}.requestType input:checked+span{border-color:var(--t);background:#eef8f4;box-shadow:0 0 0 3px #0a776c12}.requestType input:focus-visible+span{outline:3px solid var(--g);outline-offset:3px}.complaintFields{display:grid;grid-template-columns:1fr 1fr;gap:17px}.complaintFields label,.lookupCard label{display:grid;gap:8px;color:#38575c;font-size:12px;font-weight:800}.complaintFields label>small{color:#829396;font-weight:400}.complaintFields b{color:#9a4c46}.complaintFields .wide{grid-column:1/-1}.complaintFields input,.complaintFields textarea,.lookupCard input{width:100%;min-height:50px;border:1.5px solid #cfddd7;border-radius:13px;background:#fbfcfb;padding:12px 14px;color:var(--i);font:inherit;font-size:14px}.complaintFields textarea{resize:vertical;line-height:1.8}.complaintFields input:disabled{background:#eef1ef;color:#94a09d}.complaintFields input:focus-visible,.complaintFields textarea:focus-visible,.lookupCard input:focus-visible{outline:3px solid #0a776c32;border-color:var(--t)}.limitHint{text-align:left}.checkRow{display:flex;align-items:flex-start;gap:12px;margin-top:19px;padding:15px;border-radius:14px;background:#f1f7f4;cursor:pointer}.checkRow input{width:22px;height:22px;flex:0 0 auto;accent-color:var(--t)}.checkRow span{display:flex;flex-direction:column;gap:5px;color:#38575c;font-size:12px;line-height:1.7}.checkRow small{color:#72868a}.checkRow.consent{background:#fff;border:1px solid #dce6e1}.complaintSubmit,.lookupCard>button{width:100%;min-height:50px;margin-top:20px;border:0;border-radius:13px;background:var(--t);color:#fff;font-weight:900;cursor:pointer;box-shadow:0 11px 25px #0a776c2e}.complaintSubmit:disabled,.lookupCard>button:disabled{opacity:.6;cursor:wait}.complaintSubmit:focus-visible,.complaintsTabs button:focus-visible,.lookupCard>button:focus-visible,.trackingSuccess button:focus-visible{outline:3px solid var(--g);outline-offset:3px}.formNotice{padding:14px;border-radius:12px;margin:15px 0 0;line-height:1.7;font-size:12px}.formNotice.success{background:#e7f5ef;color:#176b50}.formNotice.error{background:#fff0ed;color:#8f413b}.trackingSuccess{margin-top:18px;padding:20px;text-align:center;border:1px solid #b9ddcd;border-radius:17px;background:#edf8f3}.trackingSuccess code,.trackingSuccess p,.trackingSuccess strong{display:block}.trackingSuccess code{margin:12px 0;font-size:18px;font-weight:900;color:var(--n);overflow-wrap:anywhere}.trackingSuccess p{color:#5b7477;font-size:12px}.trackingSuccess button{min-height:44px;padding:0 18px;border:1px solid var(--t);border-radius:10px;background:#fff;color:var(--t);font-weight:800;cursor:pointer}.lookupCard{max-width:660px;margin:auto;text-align:center}.lookupIcon{display:grid;place-items:center;width:58px;height:58px;margin:auto;border-radius:18px;background:#e2f3ec;color:var(--t);font-size:25px}.lookupCard h2{margin:16px 0 8px;color:var(--n)}.lookupCard>p{color:#6b8084;line-height:1.8;font-size:13px}.lookupCard label{text-align:right;margin-top:22px}.lookupResult{margin-top:18px;padding:22px;border-radius:16px;text-align:right}.lookupResult.found{background:#eef8f4;border:1px solid #c5e3d6}.lookupResult.missing{background:#f5f3ee;color:#65777a}.lookupResult>small,.lookupResult>strong{display:block}.lookupResult>strong{font-size:22px;color:var(--t);margin:7px 0 17px}.lookupResult>div{padding-top:15px;border-top:1px solid #cee3da}.lookupResult p{line-height:1.8;margin-bottom:0}.complaintsPage .siteFooter{margin-top:80px}@media(max-width:600px){.complaintsHeader{padding:16px}.complaintsIdentity b{font-size:11px}.complaintsHero{margin-top:25px}.complaintsWorkspace{width:min(100% - 20px,900px);margin-top:25px}.complaintForm,.lookupCard{padding:18px 14px;border-radius:20px}.complaintFields,.requestType{grid-template-columns:1fr}.complaintFields .wide{grid-column:auto}.requestType span{min-height:76px;padding:14px}.trackingSuccess code{font-size:14px}.complaintsPage .siteFooter{margin-top:55px}}